Testimonials

8/2018

I have had the opportunity to live in numerous places and with each home I have always had a service contract for my air conditioning and heating systems for almost 50 years . Recently,  I moved to another home a little over a year ago and shortly afterwards I entered into  an agreement with JMR Brothers Heating and Cooling to provide  annual service maintenance on my equipment. . Within a couple of weeks of the purchase of my property Mr. Rick Terra, the owner of the firm made a personal visit to my home and check out my systems.  I have now had my first maintenance check on my equipment and that service was performed by Mr. Murl Boyd.  As noted at the outset of these comments I have had service contracts with numerous companies wherever i was living at the time. Never in the past have I had such a thorough servicing of my equipment as provided by Mr Boyd.  So many times the technicians are rushing to get in and out as fast as they possibly can. This was not the case with JMR's representative, Mr Murl Boyd.  He arrived promptly at specified appointment time, took the time to explain what actions he was taking and answered all of my questions. Mr. Boyd was clearly the most professional and knowledgeable technician I have ever had the pleasure to deal with in close to 50 years of service contracts. The integrity and professionalism of the JMR team speaks to the quality of the owners, leadership and the highly trained employees. Thank you Mr. Boyd for your superior performance  and professionalism. 

Sidney Duck

CAPTAIN, U.S. Coast Guard (retired)

6/2018

Hi,

Thank you once again for allowing me to make payments on my maintenance contract - very appreciated! I got your message about cleaning/checking my AC units.....

- Francis Coffin

1/2015

We wanted to thank you for the professional job your company did on the installation of my new heating and air conditioning system. While doing the installation the workers were very conscientious of cleanliness of the work site and going in and out of my home. The installation was very professional. The workers made sure that they cleaned up any debris from the install and removal of the old system.
- Mr. & Mrs. Jesse Castano

Google Reviews

 

Daria King

3 reviews

2 weeks ago-
Referred by family. These guys are speedy and do quality work. I have used them twice and each time they were quick and were able to fix my AC issue the same day.

 

Darcy Nelson Sink
8 reviews
6 months ago-
Service was fast and friendly both over the phone and in person. I really appreciated that the technician answered all my questions and explained what he was doing since I'm new oil heating systems. I'd definitely use them again!


 Patricia Webb 1 review 10 months ago-I highly recommend JMR Heating and Cooling.
They were very quick to come out and inspect
our AC unit when it quit working. As it turned out we needed a new unit (old one was16YO).
John came out , gave us a very reasonable estimate as well as explained what needed to be done and why. He ensured they would be here to replace the unit by 9:00AM on the agreed upon date. Joe and Brad were here on time and were very friendly and very professional. They made sure they wore protective covers on their shoes so they would not bring in any dirt. John came by to make sure all was going well which was awesome to see. We were told that it would be completed by 4:00 to 4:30PM. It was completed by 4:00PM. I will definitely use them
in the future for any HVAC needs as well as refer any family and friends to them. They are #1 in our book.
Thank you JMR for being very friendly and professional from the beginning to the end of our installation and for checking with us the next day to make sure all was working well.
Sincerely,
Your#1 fans....
Patricia and Stuart Webb1


Foegelle 9 reviews 2 years agoHands down the best AC company in the Tidewater area.  I own a rental property, and this summer took its toll on my old AC unit.  John did an excellent job understanding my needs and working with the current tenants to get the right unit for the property and installed it in a very timely manner.  I spent a few weeks gathering quotes from various other companies, and John's price was hands down the best in the area.  Thanks again to John and his crew, if I ever need any Heating or Cooling work to be done I will immediately call JMR Brothers!


camille pope 4 reviews 2 years agoI had such a wonderful experience with JMR Brothers Heating and Cooling Systems. Mr.King was able to provide prompt service as our family was in dire need of assistance. Mr. Marston, the comfort specialist, was extremely professional while taking the time to explain the problem areas and the interventions that needed to take place to rectify the problem. I would highly recommend their services to someone looking for a heating and cooling company.